Delayed flight or late-night arrival in Paris: chauffeur waiting time and price
Short answer
Your chauffeur tracks your flight: if the plane is late, the pick-up time follows the actual landing time, at no cost. The first 60 minutes after actual landing are free. At night the price stays the same: €115 between CDG and Paris in an E-Class, at 2am as at 3pm. No surcharge at night, on Sundays or on public holidays.
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| Situation | What happens | Cost |
|---|---|---|
| Delayed flight | Pick-up time = actual landing time | none |
| Waiting after actual landing | 60 minutes free | none |
| Waiting beyond that | Hourly rate of the class, per hour or part hour, 120 minutes at most | €95/h E-Class |
| Night arrival, CDG ↔ Paris | Same fixed price at any time | €115 E-Class |
| Night arrival, Orly ↔ Paris | Same fixed price at any time | €95 E-Class |
My flight is delayed: what happens?
Give us your flight number when booking: we track the plane and the pick-up time follows its actual landing time. A flight landing two hours late changes neither your price nor your booking, and you have nothing to do. Free waiting is counted from actual landing, not the scheduled time: the first 60 minutes are free, time to leave the plane, go through passport control and collect your bags. You receive the chauffeur's name and phone number no later than 1 hour before pick-up. If baggage delivery or the passport queue is slow, let your chauffeur know: they stay in arrivals with your name sign.
How much does waiting cost after the free time?
After the free waiting time, waiting is charged at the hourly chauffeur-on-demand rate for the class booked, per hour or part hour: €95/h E-Class, €165/h S-Class, €135/h V-Class. The rate is the same by day and by night. The extra is charged after the ride to the payment method used, or paid through a payment link. Waiting at the airport is capped at 120 minutes after actual landing (terms and conditions, article 7): after that, with no news from you, the chauffeur may leave the meeting point. A quick call or message is enough to let them know you are still in the terminal.
Arriving at night at CDG or Orly: is there a surcharge?
No. The price is fixed per vehicle and the same at any hour: €115 between CDG and Paris and €95 between Orly and Paris in an E-Class, tolls and fuel included. Our terms (article 4) rule out any surcharge linked to the time, day or season. Orly has a curfew that bans scheduled arrivals between 11.30pm and 6.15am: evening flights land there before midnight, and a badly delayed flight may be diverted to CDG. If that happens, tell us as soon as you know the new airport: the booking is changed free of charge as long as the chauffeur has not set off.
Booking for a late arrival: how does it work?
Online booking is always open, up to 2 hours before pick-up, and a booking made at night is confirmed by email as soon as it is paid. For an arrival less than 2 hours away, call +33 (0)1 58 96 39 43 or message us on WhatsApp at +33 7 69 70 00 20. Give the scheduled landing time and the flight number, not the time you expect to walk out: flight tracking does the rest. Your chauffeur is there 15 minutes before the agreed time and waits in arrivals with your name sign, even at 1am. The price you see when booking is the price you pay.
Main page: CDG airport transfer
Frequently asked questions
Is the free waiting time counted from the scheduled or the actual landing?
From the actual landing time: the first 60 minutes after the plane actually lands are free, however late the flight.
Is it more expensive on a Sunday or a public holiday?
No. The price is the same every day, at any hour: €95 between Orly and Paris in an E-Class, on Christmas Day as on a Tuesday.
My flight is cancelled: what happens?
Let us know as soon as possible: the date, time or airport can be changed free of charge as long as we hear from you before the chauffeur sets off; otherwise the cancellation scale in our terms applies.
What are the cancellation terms?
Under our terms and conditions (article 5): cancel more than 48 hours before pick-up and 80% is refunded; 24 to 48 hours, 50%; 6 to 24 hours, 25%; less than 6 hours or no-show, no refund. Changing the date, time or address is free as long as we hear from you before the chauffeur sets off.
Sources for the facts quoted
- Order of 4 July 2025 (Orly): no arrivals scheduled between 11.30pm and 6.15am, no departures scheduled between 11.15pm and 6am — https://www.legifrance.gouv.fr/loda/id/JORFTEXT000051862618/ (checked on )
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